Rethink Quality » Airplane meals http://rethinkquality.finnair.com Finnair's continuing quest for better travel Thu, 16 Dec 2010 07:00:24 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 Bad airplane food, part II http://rethinkquality.finnair.com/hunter1/2010/10/bad-airplane-food-part-ii/ http://rethinkquality.finnair.com/hunter1/2010/10/bad-airplane-food-part-ii/#comments Sun, 31 Oct 2010 10:50:08 +0000 Christina Lund Sørensen http://rethinkquality.finnair.com/?p=4075 This is not my first blog entry on airplane food and I’m sure it’s not going to be my last. On my way to Helsinki from Japan I blogged about the quality of the food, and I see my Hunter-colleague, Wolfgang has been at it as well in this post. It is probably a topic that will be debated forever and ever. So here is another entry from me.

On Finnair’s medium haul flights passengers are being served a sandwich and that sandwich is pretty much the same on all the flights, I’ve been on, only with minor variations.

From Budapest to Helsinki this was being served.

Sandwich with chicken

Luckily there was pesto in it otherwise it wouldn’t have been possible to eat any of it. I’ve read that some scientists believe that it’s the noise in the cabin that makes the food tasteless. Or put in a different way – human beings are not able to taste as much, when they’re surrounded by noise. If you’re interested you can read it here.

To me that sound ridicouless, I’ve been a resident of Bangkok for almost two years and I’ve been eating delicious tasting food at roadside food stalls next to some of Bangkok’s busiest roads. And believe me, that is noisy.

On my flight from Brussels to Helsinki the other night this was what we were being served.

Served on the Brussels-Helsinki flight

Served on the Brussels-Helsinki flight

It was the same kind of sandwich as I had been served earlier, but this time with some sort of minced meat in it. I’m not sure, which animal the meat was from, or how much of it was actual meat, but it tasted horrible.

The next morning on the flight to London, when I was offered the same type of sandwich, I kindly declined. Instead I asked if it was possible to buy the rye bread sandwich with cheese, that I’d seen in the sales catalogue. The answer was no, if I wanted to eat anything it was the sandwich or a small selection of snacks. I decided that a glass of juice would do, until I arrived to London.

If I was responsible for Finnair’s catering service, I would start to look seriously into the quality of the food. So far I haven’t been served a meal on a Finnair flight that could be associated with the term ‘freshness’ as Finnair would like to be associated with.

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